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Effective Date: August 22, 2026

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Tri-State Divorce Companion LLC (“Tri-State,” “Company,” “we,” “us,” or “our”) operates tri-statedivorcecompanion.com (the “Site”).

We recognize that individuals seeking separation or divorce support may share sensitive personal information. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information submitted through our website, forms, booking tools, member areas, applications, communications, and services.

By using the Site or voluntarily submitting information to us, you acknowledge that you have read this Privacy Policy.

This Privacy Policy applies to website visitors, prospective and current clients, customers, account holders, Companion applicants, approved Companions, contractors, and others who submit information through Tri-State systems.

 

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Submit an inquiry or contact form

• Request or book a service

• Complete a client intake or service-related form

• Create or use an account or member profile

• Communicate with Tri-State

• Purchase a service or package

• Apply for a Companion opportunity

• Complete contractor, training, compliance, or onboarding processes

Depending on your interaction with us, information may include:

Identity and Contact Information

Name, email address, telephone number, mailing address, state, county, preferred contact method, and similar identifying or contact information.

Service and Intake Information

Information you voluntarily provide regarding the type of non-legal support requested, scheduling needs, general circumstances relevant to the requested service, location or courthouse area, appointments, and other information reasonably necessary to determine or provide appropriate support.

Because Tri-State is not a law firm, clients should not submit Social Security numbers, complete financial account information, passwords, or confidential legal documents unless Tri-State specifically provides an approved secure process for that information.

Booking and Service Information

Appointment information, selected services, scheduling preferences, booking or service identification numbers, service-related forms, communications, and limited internal records needed to manage services.

Companion and Contractor Information

Applicants and contractors may provide information relating to applications, identity verification, qualifications, training, availability, regional service coverage, onboarding, compliance, and other information reasonably necessary to evaluate or administer the contractor relationship.

Technical and Website Information

Our website and service providers may automatically collect information such as IP address, browser type, device type, operating system, cookie information, site interactions, login activity, and general usage or performance information.

2. How We Use Information

We may use personal information to:

• Respond to inquiries and contact requests

• Review client intake information

• Determine whether a requested service is within Tri-State’s approved non-legal service boundaries

• Schedule, confirm, manage, and provide services

• Assign an approved Companion when appropriate

• Send appointment confirmations, reminders, service communications, and follow-up messages

• Manage client accounts and service records

• Process purchases and payments

• Administer service packages when offered

• Review Companion applications

• Conduct contractor onboarding, training, compliance, and administration

• Maintain appropriate service, safety, privacy, and incident documentation

• Maintain and secure our website and business systems

• Prevent misuse, unauthorized access, fraud, or other improper activity

• Improve our website, services, workflows, and user experience

• Maintain business and administrative records

• Comply with applicable legal, tax, regulatory, safety, or recordkeeping obligations

We may also use contact information for promotional or informational communications when permitted. Where applicable, recipients may unsubscribe from marketing communications while continuing to receive necessary transactional or service-related communications.

3. Sensitive Information and Professional Discretion

Tri-State operates in an area involving sensitive personal transitions. We aim to collect only information reasonably necessary for the service or business purpose involved and to handle that information with discretion.

Client information should not be shared publicly or with individuals who do not have an authorized business need to receive it.

Approved Companions may receive only information reasonably necessary to perform an assigned service or follow an approved Company workflow.

Companions and contractors are expected to follow Tri-State confidentiality, privacy, documentation, and data-handling requirements.

4. No Attorney-Client or Clinical Privilege

Tri-State Divorce Companion LLC provides non-legal and non-clinical support.

Communications with Tri-State or a Companion do not create attorney-client privilege, therapist-client privilege, or another licensed professional privilege merely because information is shared with us.

Tri-State does not provide legal advice, legal representation, legal document preparation, therapy, counseling, mediation, financial advice, tax advice, or emergency services.

Clients remain responsible for their own legal decisions, documents, filings, deadlines, appointments, financial decisions, and safety decisions.

5. When We May Share Information

We do not sell or rent personal information to third parties for their independent marketing purposes.

We may disclose limited personal information when reasonably necessary to operate the business or provide an authorized service.

This may include disclosure to:

Approved Companions and Contractors

An approved Companion may receive limited client information necessary for an assigned Tri-State service. Companions are not authorized to use client information for unrelated purposes or independent side services.

Website and Technology Providers

We use service providers such as Wix for website hosting, forms, bookings, member functions, communications, and other website-related services.

Business Communication and Productivity Providers

We may use services such as Google Workspace for authorized business email, calendar coordination, records, and administrative activities.

Payment Processors

Payments may be processed by third-party payment providers made available through our website or another Company-approved payment method.

Other Service Providers

We may use other vendors that assist with scheduling, communications, records, security, business administration, screening, or related operational functions.

Service providers may process information according to their own applicable privacy policies, contractual obligations, and security practices.

We may also disclose information when reasonably necessary to comply with applicable law, lawful process, safety obligations, fraud prevention, or protection of the rights or safety of Tri-State, our clients, contractors, or others.

6. Payments

Payment card and transaction information may be processed by third-party payment processors.

Tri-State does not intentionally request that clients submit full payment-card numbers through ordinary intake forms, contact forms, email, or text messages.

Payment processors may collect and retain transaction information according to their own privacy and security practices.

7. Cookies and Similar Technologies

Our Site may use cookies and similar technologies to:

• Operate essential website functions

• Maintain login or member sessions

• Remember preferences

• Support forms and bookings

• Improve website performance

• Understand general website usage

• Support security and fraud prevention

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Your browser or device may allow you to block, limit, or delete cookies.

Disabling certain cookies may affect website, account, booking, or form functionality.

Where required, additional cookie choices or notices may be provided through the Site.

8. Information Security

We use reasonable administrative, technical, and operational measures intended to protect information against unauthorized access, disclosure, alteration, or misuse.

However, no website, email system, cloud service, database, or electronic transmission method can be guaranteed to be completely secure.

Users should avoid sending highly sensitive information through ordinary email, text messages, or website fields unless Tri-State has specifically instructed them to use an approved method.

9. Data Retention

We may retain personal information for as long as reasonably necessary for the purpose for which it was collected and for legitimate business, service, administrative, tax, legal, safety, dispute-resolution, compliance, or recordkeeping purposes.

Different categories of information may be retained for different periods.

When information is no longer reasonably needed, we may delete, destroy, or de-identify it, subject to applicable obligations and operational requirements.

10. Your Privacy Choices and Requests

Depending on the information involved and applicable law, you may request that Tri-State:

• Provide access to certain personal information we maintain about you

• Correct inaccurate information

• Update certain contact information

• Delete certain information

• Address questions about how your information is being used

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Some information may need to be retained because of legal, tax, contractual, safety, dispute-resolution, fraud-prevention, compliance, or legitimate business recordkeeping requirements.

We may need to verify your identity before processing certain privacy requests.

Privacy requests may be sent to:

info@tri-statedivorcecompanion.com

11. Client Forms and Service Documentation

Tri-State uses separate forms and records for different business and service purposes.

Information submitted through client intake forms, service forms, Boundary Verification workflows, Companion documentation, incident or safety reports, applications, or contractor systems may have different access restrictions depending on the purpose of the record.

Tri-State seeks to limit access to those individuals who reasonably need the information for an authorized Company purpose.

Client-only forms are intended to remain independent from Companion-created records where Company procedure requires that separation.

12. Companion and Member Areas

Certain portions of the Site may be restricted to approved members, Companions, contractors, or other authorized users.

Restricted access does not authorize a user to download, copy, screenshot, retain, distribute, disclose, or use confidential client or Company information outside approved Tri-State procedures.

Users are responsible for maintaining the confidentiality of their own account credentials and should promptly report suspected unauthorized account access.

13. Emergency and Safety Information

Tri-State Divorce Companion LLC does not provide emergency services, crisis intervention, therapy, counseling, or mental health treatment.

If you are in immediate danger or experiencing an emergency, call 911 or your local emergency services immediately.

Do not rely on website forms, booking requests, email, text messages, or Companion communications for emergency response.

Information relating to a safety or incident concern may be documented, escalated, or disclosed when reasonably necessary to address immediate safety, follow Company procedures, comply with applicable obligations, or respond to lawful process.

14. Third-Party Websites and Services

Our Site may contain links to websites, platforms, or resources operated by third parties.

Tri-State does not control the privacy, security, content, or practices of independently operated third-party websites.

Users should review the privacy policies and terms of any third-party service they choose to use.

15. Children’s Information

Tri-State’s services are intended for adults seeking separation or divorce-related support.

We do not knowingly invite children to create client accounts or independently purchase Tri-State services.

Information concerning children may sometimes be mentioned by an adult client when reasonably relevant to the client’s circumstances. Clients should avoid providing unnecessary sensitive information about children through ordinary website forms or communications.

16. Changes to This Privacy Policy

Tri-State Divorce Companion LLC may update this Privacy Policy as our services, technology, vendors, or business practices change.

Material revisions will be reflected by updating the Effective Date at the top of this page.

We encourage users to review the current Privacy Policy periodically.

17. Contact Information

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Questions, concerns, correction requests, or privacy requests may be directed to:

Tri-State Divorce Companion LLC
Gray Court, South Carolina 29645
Email: info@tri-statedivorcecompanion.com

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This version also matches the privacy structure we’ve been building into the Companion system: limited access, client-only records staying separate where required, and Companions receiving only what they need for an assigned service. It also avoids promising that Wix, Google, or any electronic system is somehow 100% secure.