Terms of service for Tri-State Divorce Companion, including service use, payment terms, rescheduling, non-legal support boundaries, client responsibilities, and important limitations.
TRI-STATE DIVORCE COMPANION LLC — TERMS OF SERVICE
Version 1.1 | Effective October 25, 2026
IMPORTANT SERVICE BOUNDARY
Tri-State Divorce Companion LLC provides non-legal, non-clinical support. We are not a law firm, therapy practice, mediation service, financial advisory firm, tax practice, crisis service, or emergency service.
1. Acceptance of These Terms
These Terms of Service apply to use of the Tri-State Divorce Companion LLC website, forms, booking tools, communications, and paid or free support services. By using the website, submitting a form, booking a service, purchasing a package, or receiving services, you agree to the version of these Terms in effect at that time.
Transaction-specific written booking or package terms apply to that purchase. They do not authorize a service excluded by Tri-State's absolute non-legal, nonclinical boundaries.
2. Services We Provide
Tri-State provides practical non-legal, nonclinical support for uncontested divorce. Services are available only where the location and service model are approved and operationally available.
• Non-clinical emotional support and calm companionship.
• Personal organization, reminders, checklists, appointment preparation, and next-step organization.
• Courthouse preparation, navigation, waiting-room presence, and accompaniment where permitted.
• Help organizing information or questions the client has already identified for an attorney, court resource, or other licensed professional.
• Other non-legal support specifically described in an accepted booking or package.
3. Services We Do Not Provide
• Legal advice, legal strategy, legal interpretation, legal representation, or legal rights analysis.
• Selection, preparation, completion, editing, review for legal correctness, filing, or interpretation of legal forms or documents.
• Speaking, negotiating, advocating, or communicating legal positions for a client with a judge, clerk, attorney, mediator, spouse, opposing party, or court staff.
• Promises or predictions about court outcomes, legal results, relationship outcomes, timelines, or financial results.
• Therapy, counseling, diagnosis, mental health treatment, coaching, mediation, crisis intervention, licensed safety planning, financial/investment or tax advice, or emergency services.
Tri-State does not provide licensed professional services. No separate written scope, Company approval, or Companion's personal credentials create an exception to these boundaries.
4. Client Responsibility
Clients remain responsible for their own legal decisions, documents, signatures, filings, deadlines, appointments, financial decisions, safety decisions, and communications with courts and licensed professionals. A Companion may help the client stay organized and supported, but does not take over those responsibilities.
Clients should seek a licensed attorney when they need legal advice or legal document guidance, and an appropriate licensed or emergency professional when they need services outside Tri-State’s scope.
5. Eligibility, Accuracy, and Fit
Client services are intended for adults age 18 or older. You agree to provide information that is accurate to the best of your knowledge and to use services respectfully.
Submitting a form, completing a Clarity Call, or requesting a booking does not guarantee acceptance of a client relationship or availability of a particular Companion. Tri-State may decline, pause, reassign, limit, or discontinue services when a request falls outside service boundaries, presents a safety or conflict concern, is not operationally available, or is otherwise not a suitable fit.
6. Booking, Pricing, Payment, and Packages
Prices, included services, duration, payment timing, taxes, package expiry, rescheduling, cancellation and refund terms are disclosed at booking, checkout or in the accepted written offer. Those terms remain applicable to that purchase.
Only the purchased service is included. Emotional support does not include personal organization unless the package includes it or a separate approved booking and payment are completed. Clients choose whether to proceed.
Use Company-approved payment methods; do not pay a Companion directly without specific written Company instructions.
Tips are optional, must not be requested, and go to the designated Companion less the actual attributable processing fee. Gifts cannot replace service payment.
Tri-State may pause future services while a reversed, disputed, charged-back, refunded or uncollected payment is reviewed.
7. Scheduling and Service Changes
Appointment availability is not guaranteed until confirmed. Clients are responsible for reviewing the date, time, location, online link, courthouse details, preparation instructions, and any rescheduling or cancellation terms provided with the booking.
Tri-State may need to reschedule, reassign a Companion, change a meeting location, or cancel a service because of illness, safety, courthouse restrictions, weather, operational issues, or other circumstances. When reasonably possible, Tri-State will communicate material service changes using the contact information on file.
8. Courthouse Accompaniment
Courthouse support may include calm presence, wayfinding, waiting support and help with personal belongings, as booked and permitted. Grounding is optional and requires permission; clients may decline or stop.
A Companion does not represent the client, answer legal questions for the client, coach testimony, present evidence, communicate legal matters to court staff, interfere with proceedings, or guarantee that the Companion will be permitted in a courtroom or restricted area. Clients must follow all security rules, court instructions, and courthouse policies.
9. Safety and Emergencies
Tri-State Divorce Companion LLC does not provide emergency response, crisis intervention, domestic violence shelter placement, or mental health crisis services. Do not use a booking form, website message, email, or ordinary business text channel to seek emergency help.
If there is immediate danger, a medical emergency, or an urgent threat of harm, contact 911 or the appropriate local emergency service. Tri-State may pause or end a service when continuing would be unsafe.
10. Privacy and Communications
Use of personal information is described in the current Tri-State Divorce Companion LLC Privacy Policy. Communications with Tri-State are treated as private business communications under Company policy, but they are not attorney-client privileged and do not create a therapist-client or other licensed professional relationship.
By providing an email address or phone number, you authorize Tri-State and its service providers to send service-related messages such as confirmations, reminders, form requests, scheduling notices, account notices, and support communications. Marketing messages, where used, will be handled separately as required by applicable rules and platform settings.
11. Electronic Records and Signatures
You agree that electronic checkboxes, typed names, electronic signatures, form submissions, and electronic acknowledgments may be used to document your acceptance of service terms and Company forms where permitted. Keep copies of confirmations and signed or submitted records you wish to retain.
12. Website and Account Use
You may not misuse the website or Company systems, submit knowingly false information, impersonate another person, attempt unauthorized access, interfere with website functions, scrape confidential materials, or use Company systems for unlawful or abusive purposes.
Website content may be updated, corrected, suspended, or removed. Public educational content is general information and does not become legal, clinical, financial, tax, or other licensed professional advice.
13. Company Materials and Intellectual Property
Tri-State names, logos, training materials, forms, scripts, worksheets, website copy, graphics, workflows, and other original Company materials are owned by Tri-State Divorce Companion LLC or used with permission. Personal use of client-facing materials does not transfer ownership or authorize commercial copying, resale, publication, or creation of confusingly similar branded services.
14. No Guarantee of Outcome
Tri-State provides support services, not outcome guarantees. Courts, attorneys, spouses, opposing parties, financial institutions, government agencies, service providers, and other third parties act independently of Tri-State. Tri-State does not control their decisions, schedules, communications, or results.
15. Limits of Responsibility
To the fullest extent permitted by applicable law, Tri-State is not responsible for a client’s legal choices, missed legal deadlines, filing decisions, document errors, financial choices, relationship decisions, safety choices, or third-party actions when those matters are outside the services Tri-State agreed to provide.
Nothing in these Terms limits rights or remedies that cannot lawfully be waived or limited.
16. Governing Principles and Disputes
These Terms are intended to operate under applicable federal and state law. To the extent a choice of law is permitted, South Carolina law applies to the Company’s relationship with users and clients, while any mandatory consumer protections or other non-waivable laws remain in effect.
Before filing a non-emergency dispute, the parties are encouraged to communicate in good faith and give the other side a reasonable opportunity to understand and address the concern.
17. Changes to These Terms
Tri-State may update these Terms as services, systems, or legal requirements change. The effective date at the top identifies the current version. The version accepted for a completed transaction remains relevant to that transaction unless a later change is required by law or the parties agree otherwise.
18. Contact
Tri-State Divorce Companion LLC
South Carolina
Email: info@tri-statedivorcecompanion.com
Website: tri-statedivorcecompanion.com